Orders with stock on hand to fulfill at the store generally ship the same day as the order received.
When ordering our website will indicate what quantity is available at the store and at our main suppliers warehouse. We attempt to update quantities in real time.
If the store is out of stock, but our warehouse has inventory…the order should ship within 3-7 days. If our warehouse is also out of stock…then most orders ship in 7-45 days. * there is a massive back log in getting vinyl pressed these days, some items may take longer to fulfill.
If an order has an item(s) that is back ordered…we generally hold the order to ship complete.
We update order status every 15 days to keep customers in the loop.
We can not split the order into two separate shipments without having to charge an additional shipping fee.
We only use Canada Post; however if you have an account with another carrier…we would be happy to refund any shipping charge and ship on your account.
Regular mail shipping is a standard $5 per order to cover postage and packaging materials.
Expedited Parcel is a standard $14.95 per order.
All posters, box sets, and Vinyl records ship as Expedited Parcel (because of their size and weight).
Products will be protected and packaged in plain bubble envelopes, poster tubes or cardboard boxes.
Upon request we can include only a packing slip (no pricing shown) vs having the regular invoice enclosed.
There is no tracking information available for regular mail; however Expedited Parcel does have tracking and $100 insurance (tracking number will be emailed at time of shipping).
We typically only ship within Canada.
